University Assessments &Research Laboratory
Methodology

ÖDÜŞ Student-Friendly University Cities

An independent satisfaction study that evaluates cities through the eyes of the university students who live in them. ÖDÜŞ is the city dimension of the TÜMA research programme.

2017

First wave

10

Scale items

10–100

City score range

.92

Cronbach's alpha (latest wave)

01

Why ÖDÜŞ?

Being a university student is not only an academic process lived on campus. The city where a student studies forms a major part of university life through transport, safety, housing, health services, social and cultural opportunities, everyday relationships and how city residents treat students.

Students' relationship with the city can directly affect the quality of their university years. Their daily quality of life is shaped not only by what the university offers but also by how well the city supports student life. Understanding student satisfaction therefore requires looking at the university and the city together.

The Student-Friendly University Cities study (ÖDÜŞ) was launched in 2017 to meet this need. It aims to determine how satisfied students are with the city they study in and to compare cities based on students' satisfaction statements. The approach aligns with the literature on urban life satisfaction, quality of life, place satisfaction and university-city relations (Stedman, 2002; Gumprecht, 2003; Marans & Stimson, 2011).

02

Purpose & Philosophy

ÖDÜŞ's aim is to determine students' satisfaction with the city they study in and to rank cities by their assessments. Its core philosophy is that one of the groups best placed to evaluate a university city is the students living their daily lives there.

The primary data source is not municipal or public-institution reporting, economic indicators or infrastructure statistics, but students' direct satisfaction assessments. ÖDÜŞ is not an index of a city's absolute quality of life or municipal performance; the results show how the city is experienced by students.

01

Student-centredness

The primary data source is students' direct satisfaction statements.

02

Independence

Conducted independently of city administrations, universities and other institutional stakeholders.

03

Scientific rigour

Measurement, data collection, cleaning and analysis follow predefined scientific principles.

04

Transparency

Scope, instrument, scoring and classification principles are shared publicly.

05

Development focus

The aim is not just ranking, but producing data for policies and practices that improve student life.

03

Conceptual Foundations

ÖDÜŞ treats students' city satisfaction as a multidimensional assessment of everyday life. It comprises not only judgements about physical infrastructure but also feeling safe in the city, being able to use transport, participating in social and cultural life, finding solutions to health problems and the quality of relationships with city residents.

This aligns with the subjective-assessment perspective in the place-satisfaction and quality-of-life literature: what cities offer students should be evaluated not only through objective indicators but also through the daily experiences and satisfaction of those living there.

04

Scope of the Study

The population consists of formal undergraduate students in Türkiye who live in the relevant city during their studies. The study runs as part of the TÜMA research programme; its sample is built in line with TÜMA's sampling and data-quality assurance processes.

The cities covered each period, total participants and valid city-level sample sizes are published in that year's technical report. Cities are included only when enough valid student responses are obtained. The unit of analysis is the city; any special cases are explained with rationale in the annual technical report.

05

Sampling Approach

City scores are intended to represent the views of the city's university students as closely as possible. Sampling follows TÜMA's quota-sampling approach and current YÖK student statistics.

The sample distribution is controlled so that differences in university and programme sizes do not expose city results to the influence of a single institution or student group. Gender and faculty/programme distributions are treated as key representativeness variables. City-level sample sizes and participant distributions are published annually.

06

Instrument: City Satisfaction Scale

Data is collected via the City Satisfaction Scale — ten items on a 10-point Likert scale. The scale assesses students' overall satisfaction with their city across the core areas of daily life.

What the scale covers

  • Transport options
  • Feeling safe in the city
  • Entertainment and sports opportunities
  • Relations with local shopkeepers
  • City residents' attitude towards students
  • Excursion opportunities
  • Social, artistic and cultural events
  • Access to solutions for health problems

The ten-item structure assesses city satisfaction holistically through the components of everyday urban life rather than a single question. Internal consistency is monitored each wave; the latest published wave reported a Cronbach's alpha of .92.

07

Data Collection

ÖDÜŞ data is collected online through the research infrastructure shared with TÜMA. Participants are reached via the ÜniAr Participant Database, survey invitations and student communication channels.

Participants are told the study's purpose and give informed consent online. Students under 18 are not included. Surveys are self-administered on the online platform. Technical indicators such as participant ID, session data, control questions and response times are monitored to support data quality.

08

Data Checking & Cleaning

Data feeding the city ranking passes through systematic quality-control processes before analysis. The aim is to prevent erroneous, duplicate, inconsistent or unreliable records from affecting city scores.

  • Duplicate participation
  • Unusually short response times
  • Inconsistencies in control questions
  • Missing-data patterns
  • Outliers

Only records meeting the quality criteria are used to compute city scores. Cleaning is completed before ranking, so cities are compared over valid responses that passed the same quality standards.

09

Scoring, Ranking & Classification

The scale has ten items scored 1–10, so individual city-satisfaction scores range from 10 to 100. Each city's score is the mean of the scale scores of students studying there who meet the quality criteria. Cities are ranked from highest to lowest.

Satisfaction Levels

ScoreLevelDescription
85–100A+Cities with very high satisfaction
80–84ACities with high satisfaction
75–79BCities where satisfaction is felt
70–74CCities with potential that fall short of satisfaction
60–69DCities unable to resolve dissatisfaction
10–59FFCities with very high dissatisfaction

Why no normalisation?

ÖDÜŞ directly measures how satisfied students are with their city. Because the same instrument and score range are used everywhere, city scores are computed directly from students' answers. What is measured is students' subjective satisfaction with city life, so results are reported without transformation or forcing into a relative distribution.

10

Interpreting the Results

ÖDÜŞ results should not be read as a general quality-of-life score for all residents. They reflect specifically university students' satisfaction with city life.

A city's score is not merely an assessment of municipal services. It reflects a student experience produced jointly by many actors and conditions — transport, safety, social and cultural life, access to health services, relations with shopkeepers and residents' attitudes. Results should therefore be treated as a shared development indicator for municipalities, governorships, universities, professional bodies and other stakeholders.

11 · 12

Ethics, Independence & Transparency

01

Ethics & data security

Conducted under voluntary participation, informed consent, anonymity and data protection; data is processed and stored under KVKK and research ethics.

02

Independence

Design, collection, cleaning, scoring and ranking are independent of city administrations and universities. No city or institution can interfere with or alter its result.

03

Methodological transparency

Scope, instrument, quality processes, scoring method and classification rules are public; period-specific details appear in the annual technical report.

13

Frequently Asked Questions

What does ÖDÜŞ measure?

University students' satisfaction with the city they study in.

Does ÖDÜŞ rank municipalities?

No. ÖDÜŞ evaluates cities through students' overall satisfaction with city life; results do not represent municipal services alone.

Why only student views?

ÖDÜŞ's purpose is to evaluate cities through students' eyes, so the primary data source is their direct satisfaction statements.

Why no normalisation?

Scores obtained with the same instrument are used directly; results are not forced into a relative distribution.

What does a high city score mean?

That students report high satisfaction with the city across transport, safety, social and cultural life, relations with residents and access to services.

Are city results comparable across years?

Yes, as long as the measurement framework is unchanged; each year's sample structure and special conditions should be read alongside the technical report.